Monitor and Test
Voice & Chat AI Agents

Launch in minutes not weeks by ensuring your agents deliver a seamless experience in every conversational scenario

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YCombinator

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Simple. Seamless.Smart.

Discover how Cekura transforms your commands into action in three easy steps

Tired of calling agents?Automate it today.

How Cekura Works

End-to-end testing and observability for Conversational AI. Run pre-production simulations across diverse personas.

simulate scenarios

Start Call: Greet Customer

Outbound Call

You are calling a customer back about a problem they were having with one of our products.

Customer is confused

Customer is asking for guidance

Ask the customer to try and..

Your new prompt broke appointment cancellation?

Quickly test how prompt changes impact core user flows like cancellations, reschedules, or follow-ups.

Personalities

Hannah

Female, American Accent, Professional

Chris

Male, British Accent, Professional

Ananya

Female, Indian Accent, Pleasant

Nick

Male, German Accent, Angry

An impatient, interruptive user causing issues?

Test how your agent handles interrupts and off-script users.

Replay Real Conversations

An old conversation that always causes issues?

Replay known trouble spots to prevent recurring failures.

Evaluations

Empathy0%

Responsiveness0%

Hallucinations0%

Skipping compliance checks suddenly?

Test key flows for missing disclaimers or checks — catch issues before they go live.

Observability

Monitor production conversations to test instruction-following, tool calls, and conversational quality.

Monitor Every Call
Real-time insights, detailed logs, and trend analysis for optimal performance
Alerting
Instant notifications for errors, failures, and performance drops to ensure swift action.
Overview
Intuitive dashboard, performance visualization, and data-driven decision-making for continuous improvement.

Works for everyone

Test any workflow with various personalities and evaluate based on your needs

Trusted by 70+ Conversational AI companies across the globe

Blog posts

12 Supporting Metrics to Level Up Your AI Conversation Monitoring

Explore 12 key metrics—like interruptions, WPM, sentiment, and talk ratio—to enhance your AI conversation monitoring and insights.

Sidhant Kabra

Mon Sep 08 2025

AI Conversation Monitoring: Metrics That Matter

Discover the 6 most important metrics for monitoring AI conversations—Instruction Following, Latency, Hallucination Rate, CSAT, Interruption Handling, and Voice Clarity—to ensure reliable, high-performing voice and chat agents.

Sidhant Kabra

Mon Sep 08 2025

Choosing the Right LLM for Conversational AI

Should you switch to GPT-5, Gemini 2.5, or DeepSeek for your Voice AI or Chat AI agents? Learn from real A/B testing, benchmarking, and regression testing insights on choosing the right LLM for Conversational AI.

Tarush Agarwal

Wed Aug 27 2025

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Monitor and Test Voice & Chat AI Agents